Webdeskpro v1.1

WebDeskPro is a robust, user friendly Helpdesk application, designed from the ground up with the end User in mind.

Engineers Feature List
- 100% Web Based - no components to install
- Requires only the web browser on engineers pc's, nothing to install
- Easy to learn and operate
- Separate Engineers logins (password protected for security)
- Jobs are categorised into 3 categories. "Not started", "In Progress" and "On Hold"
- Urgent jobs are shown at the top of engineers list
- Fully printable job lists
- Email the client when job status changes (optional)
Admin Feature List
- 100% Web Based - no components to install
- Requires only the web browser on admins pc's, nothing to install
- Post important messages on the noticeboard.
- Add / Edit / Delete engineers
- Add / Edit / Delete sites or departments
- Add / Edit / Delete job types
- Add your own company name
- Switch engineers quick stats on & off. (Shows total assigned jobs per engineer)

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