Dragonfly Asp Help Desk v3.04
Dragonfly ASP Help Desk is an online based solution for tracking support tickets. In addition, Dragonfly also maintains your knowledge base, tutorials, and reports all built into a sleek user interface which your support team and your clients can enjoy.
The most robust feature of Dragonfly is the ability to charge for support services using PayPal...or not. It's all up to you.
Your support team can benefit from hard work by charging for priority service. Dragonfly connects with PayPal and posts back immediatley after payments and allows your client to open a priority support ticket.
Keep accurate statistics of your open, closed, hold, and unassigned calls. 10 different reports including bar charts give you a decisive look at your team performance.
Improved! No need to get confused about what time that support ticket was submitted. All time is YOUR time! Global time adjustment has been implemented for admin and client interfaces.
Administrative functions include database compact and repair, Advanced SQL Queries, Update Database, and more. All located in one convenient menu for easy access.
ASP Email Improved
No longer requiring CDONTS, Dragonfly uses ASP Email (http://www.aspemail.com) to send announcements, ticket notifications, ticket responses, and new priority support order emails. Messages are sent individually so your privacy and your clients privacy are assured. In Version 3 you can edit your email templates as well using an Admin Account.
Advanced Ticket Routing Feature
Put your help desk on "auto-pilot" and allow tickets to be distributed sequentially to your staff members or departments.
Send announcements to staff or clients or both or neither. Display the in the same respect. Now with a WYSIWYG editor for spectacular newletters or announcements!
Maintain knowledge base which can be built by entering questions and aswers directly or by using a help desk ticket or response as a subject.
Client and Staff Management
Manage clients and staff with ease. Know exactly who is online and their last login time and date.
Skinned Like a Chameleon
Dragonfly gives you the opportunity to specify which skins your client can use and whther or not they can change their skin while browsing. New XP Style Skins give your support site an extra professional design. Requirements:
· Microsoft IIS Server, ASP capable with Internet Access
Zen Help Desk Software 2.1
Zen Help Desk was designed to provide you with a fully functional help desk software written in ASP. This software was developed by a group of Help De...
Php Help Desk 0.1.0b
PHP Help Desk is a powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience....
Jet Help Desk 1.01
Jet Help Desk is a very lightweight help desk system developed on top of PHP, MySQL, and Bootstrap.Featuring a very minimal interface, focusing on the...
Pmos Help Desk 2.4
PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surve...
Trellis Desk 1.0RC1
Trellis Desk is a powerful, robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easi...
Polar Help Desk Professional 126.96.36.199
Polar Help Desk Professional is a web based help desk software.Features: - Incident management - Knowledge Base - Email integration - Active Directory...
Cpg-nuke(cpg-dragonfly) Chat Module 6.7.0
The module integrates the 123 Flash Chat Server, a Java and Flash user audio&video chat utility.Once logged in CPG-Nuke(CPG-Dragonfly), users don't ha...
iHelpdesk21 provides you affordable helpdesk software with power, ease of use, and affordability. The power is found in a highly configurable help des...
Help Desk Script
With this script you can own your ticket based help desk system that allows you to completely manage and answer your clients questions with speed in e...
Aj Help Desk
AJ Help Desk will help developers provide better client support for any of their online services or other related products.AJ Help Desk was specifical...
Nu Help Desk
This script is a complete knowledge base using an ASP database to manage questions, assign team members to specific questions, manage time commit...
Jitbit Help-desk 8.3
Written in ASP.NET, it is easy to install, simple to use and accessible from anywhere as a web application. Jitbit HelpDesk tracks and handles custome...
Pro Desk is a robustly featured help desk solution equipped with ticket support system, knowledge base, FAQ and customer testimonial manager which giv...
Miniweb 2.0 Help Desk
Hosting a Help Desk at your site is a great way to deliver customer services. It serves as a central point for managing sales inquiries and technical ...
Phd Help Desk 1.43 / 2.00a
Liberum Help Desk 0.97.3
Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy ...
Shieldui For Asp.net 1.6.4
Asp Ez-guestbook Lite 1.0B
ASP EZ-GuestBook Lite is a simple ASP GuestBook script that does not require any components. It can be used on its own, without any other installation...
ASP Template is an ASP/ASPX templating library .ASPTemplate was born as a project to split code from presentation which is something that is not direc...
As businesses become increasingly dependent on technology, your IT organization’s ability to deliver high levels of service and support can dire...